CUSTOMER BOOKING

Tell us what needs fixing.

Share the fault location and, if helpful, upload photos or a short video so the service team can understand the issue.

Photos of the fault (optional)

Upload up to 6 JPG, PNG, WebP or HEIC images. Maximum 8 MB per photo.

Photos help the service team assess the issue before the visit.
Video of the fault (optional)

Upload up to 3 MP4, MOV or WebM videos. Maximum 50 MB per video. Short clips are recommended.

Avoid filming people, private documents or unrelated personal information.
Fault-site location

GPS has not been captured. You can enter the address manually.

Uploads are for service assessment and should be restricted to authorised staff. Do not upload payment card details or unrelated sensitive information.